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ARTICLE · 10 NOVEMBER 2026

Wiley Consumer Protection Download (October 27, 2026)

This comprehensive consumer protection newsletter covers recent federal and state enforcement actions against companies for deceptive pricing, government impersonation, and fraudulent practices, while highlighting new regulatory proposals targeting AI customer service systems and personalized pricing. The update examines settlements, lawsuits, and advertising challenges that reveal evolving enforcement priorities across multiple jurisdictions and industries.

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Welcome to Wiley’s update on recent developments and what’s next in consumer protection enforcement and regulation. We cover developments with the Federal Trade Commission (FTC or Commission), the Consumer Financial Protection Bureau (CFPB or the Bureau), and state Attorneys General (AGs), as well as self-regulatory advertising challenges decided by BBB National Programs’ National Advertising Division (NAD). Please reach out to any of our authors with any questions about recent regulatory or enforcement activity on the federal or state level.

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The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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