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ARTICLE · 26 OCTOBER 2018

Subscription Services, Beware

2018 Amendment to California's Auto-Renewal Law Adds New Requirements For Promotional Offers and Cancellation Mechanisms

United StatesConsumer Protection

2018 Amendment to California's Auto-Renewal Law Adds New Requirements For Promotional Offers and Cancellation Mechanisms

Often cited as one of the most aggressive efforts to curb automatically recurring charges to consumers, California's Auto-Renewal Law (Cal. Bus. & Prof. Code § 17600 et seq.) has become a popular tool for both plaintiff's lawyers and government regulators. The California Auto-Renewal Law ("ARL") applies, with limited exceptions, to any arrangement in which a paid subscription or purchase agreement is automatically renewed until the consumer cancels.

The ARL sets forth five main requirements for compliance–which apply not only to online subscriptions, but also to those procured through hard copy and audio methods, such as subscriptions obtained via mailers or telemarketing calls:

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