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ARTICLE · 09 FEBRUARY 2017

Student Loan Servicer Agrees To $17.5M TCPA Class Action Settlement

Troutman Pepper Locke LLP
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On January 26, the United States District Court for the Southern District of Indiana granted preliminary approval of a $17.5 million Telephone Consumer Protection Act class action against Navient Solutions Inc.

United StatesConsumer Protection
Julie Hoffmeister
Julie Hoffmeister
Ronald Raether Jr.
Ronald Raether Jr.
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On January 26, the United States District Court for the Southern District of Indiana granted preliminary approval of a $17.5 million Telephone Consumer Protection Act class action against Navient Solutions Inc. 

According to the original Complaint, plaintiff Randy Johnson received multiple telephone calls on his cell phone from Navient, a student loan servicing and collection company.  The calls were directed to an individual by the name of Marie Bottoms.  Johnson claims that on each occasion he was greeted with an artificial or prerecorded voice, and contends that Navient used an automatic telephone dialing system ("ATDS") to place the calls.  Johnson additionally claims that on each occasion that he spoke with Navient he informed the company that he was not Bottoms, the intended recipient, but that Navient continued to call him. 

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