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ARTICLE · 21 JULY 2016

FTC And Florida Attorney General Settle With Lead Generator Over Technical Support Scam

Troutman Pepper Locke LLP
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On July 13, the FTC filed a proposed settlement agreement in the United States District Court for the Southern District of Florida between a group of lead generators and the FTC and the Office of the Florida Attorney General.

United StatesConsumer Protection
David Anthony
David Anthony
Meagan Mihalko
Meagan Mihalko
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On July 13, the FTC filed a proposed settlement agreement in the United States District Court for the Southern District of Florida between a group of lead generators and the FTC and the Office of the Florida Attorney General.  The named lead generators included PC Cleaner, Inc.; Netcom3 Global, Inc.; Netcom 3, Inc., d/b/a Netcom3 Software Inc; and Cashier Myricks.   

The Complaint alleged that the lead generators participated in a technical support scam where they provided "free trial" versions of software purportedly designed to enhance the security or performance of personal computers to consumers online.  The Complaint further alleged that once the software was downloaded, it always identified problems with a consumer's computer requiring the consumer to purchase the "full" paid version of the software even in the absence of any legitimate computer problem. 

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