FTC Adds Three New Defendants In Tech Support Scam Case

The Federal Trade Commission, Connecticut, and Pennsylvania have added three new defendants and new charges in a case pending in the United States District Court for the Eastern District of Pennsylvania, alleging that the defendants deceived consumers into buying unneeded tech support services. According to the amended complaint, the defendants allegedly pretended to represent Microsoft, Apple, and other major technology companies to convince consumers to pay tens of millions of dollars for phony tech support services.

In the scam, the defendants allegedly bombarded thousands of customers with telemarketing calls, computer popups, and online advertisements that appeared to be from well-known technology companies to lure consumers into calling them. The amended complaint alleges that when consumers called the defendants, they were further misled into believing their computers were riddled with viruses, malware, or security breaches, and were given a high-pressure