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ARTICLE · 10 JANUARY 2018

CFPB Withdraws Proposal To Conduct Debt Collection Disclosure Survey

Troutman Pepper Locke LLP
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On December 14, the Consumer Financial Protection Bureau officially withdrew a proposal to conduct a web-based consumer survey on the various debt collection disclosures required by the Fair Debt Collection Practices Act.

United StatesConsumer Protection
Jim Trefil
Jim Trefil
Stephen Lozier
Stephen Lozier
Timothy St. George
Timothy St. George
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On December 14, the Consumer Financial Protection Bureau officially withdrew a proposal to conduct a web-based consumer survey on the various debt collection disclosures required by the Fair Debt Collection Practices Act. According to the accompanying Notice of Action, the proposal was withdrawn at the CFPB's request because the "Bureau leadership would like to reconsider the information collection in connection with its review of the ongoing related rulemaking."

Published in June 2017, the purpose of the survey was to "explore consumer comprehension and decision making in response to debt collection disclosure forms" by collecting 8,000 completed surveys from targeted groups of participants. These groups would have included both individuals who have experienced debt collections in the past 24 months as well as a random sample of those with no such debt collections in the same timeframe. The CFPB expected the results of the survey to yield information regarding the

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