Dear Legal Mailbag:
Long-time reader, first-time writer.
When I took the job of principal, I knew that dealing with angry
and sometimes irate parents would be part of the job. However,
recently I am starting to question when continuous email
communication crosses the line between “an angry parent
email” and abuse.
As I write this, I am dealing with a disgruntled parent who
emails me daily. I have tried to engage in phone conversations and
have offered face-to-face meetings. However, my attempts to improve
communication have been met with rejection and refusals. The emails
have been coming since the beginning of the school year, and recent
weeks, it has gotten worse. Now, I awaken each day to a
multi-paragraph rant, laced with personal insults about my judgment
and my character, with members of Central Office cc'ed on the
emails.
