Volcanic Ash Flight Disruption - Passenger Rights

The closure of UK airspace following the volcanic eruption in Iceland is causing significant disruption, which could worsen if the situation persists. The practical challenges faced by many carriers operating to and from the UK (as well as other European countries) will be exacerbated by the legal obligations which arise under EC Regulation 261/2004. The following points are worth noting:

1. The current situation is likely to be a clear example of "extraordinary circumstances" under the Regulation. Information published on the UK CAA's website currently confirms that to be their view also. As such, passengers will not be entitled to monetary compensation in respect of flights which are delayed or cancelled because of what is happening.