Cobots Use Natural Language To Deliver Business Value

Twenty-five years ago, IBM's Deep Blue artificial intelligence system defeated chess Grand Master Gary Kasparov. Deep Blue became the first computer to defeat a world champion under standard chess tournament rules, marking an historic milestone for AI.

Kasparov's six-game duel with Deep Blue struck an adversarial tone of human vs. machine. However, with natural language processing (NLP) entering the business mainstream, a different approach is now evident: cobots and people working back and forth together. We see widespread adoption of natural language applications at clients. In most cases, cobots bring together machines' ability to sift through large volumes of data with decisions made by people.