Priya: Making large-scale transformation happen is difficult,
and that's okay. Often it feels hard because one or more of the
ingredients is missing. That might be something that's missing
right from the start, or something you've lost sight of as
you've been on your journey, and that can manifest in different
ways. We're going to talk about how it feels when one of those
ingredients is missing.
Tom: You want to set the transformation ambition from the
outset, and communicate that in a clear and concise way. However,
if you haven't done enough work on your ambition and
objectives, people will be confused about what it is you're
trying to change and why. You need a central vision that acts as a
North Star to anchor your transformation and the team or else they
won't understand what success is or when you've got there.
This will lead to wasted effort, people pulling in the wrong
direction or multiple initiatives that overlap.
