The 10 myths about knowledge management
Knowledge management is a systematic and organised approach to improve an organisation’s ability to mobilise knowledge to enhance performance. It means using the ideas and experience of employees, customers and suppliers to capitalise on what is already known, prevent reinvention of the wheel and support innovation. The bottom line is, it can also reduce an organisation’s exposure to risk and prevent the loss of business opportunities. So, in all it’s a great thing to do but there is a lot of hype and nonsense around the topic that needs to be laid to rest.
Myth 1 – Knowledge management is just another “management speak” fad
Knowledge management is not new. Many organisations are probably carrying out the principles of knowledge management without realising it and referring to some of the processes by another name. The term “knowledge management” (KM) began in the early 1990’s and evolved from a collection of ideas and practices about
