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ARTICLE · 10 JULY 2009

Providing A 360º View Of Your Shoppers And Consumers

Shoppers today are influenced by a complex network of players, shaping their opinion, needs and purchase behaviour.

United KingdomStrategy

Shopper Marketing

Shoppers today are influenced by a complex network of players, shaping their opinion, needs and purchase behaviour. 3,000 marketing messages a day reach the average consumer. Over 20,000 SKUs await shoppers in the supermarket. The choice can be overwhelming, confusing, tiring almost. At the same time, the economic downturn is changing purchase and consumption habits. There is a decline in loyalty to brands amongst consumers and a challenge to deliver value at all stages of the chain.

It is no longer a case of implementing traditional consumer marketing outside the store and trade promotions initiatives inside the store. The messages communicated need to be compelling and consistent both outside the store and in the store throughout the shopping journey.

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