Online Sales - Key Issues And Top Tips

It is estimated that £43.8 billion was spent online in the UK in 2008. This was an increase of nearly 45 per cent since 2006. The online retail market is clearly going from strength to strength and according to some reports outstripping high street retail sales. With the Government's latest pledge to ensure that all households have a minimum speed of 2Mbps for broadband by 2012 the market can only grow. As the pool of potential consumers widens it is important to educate consumers about their rights when shopping online. This article recaps on the key terms and issues to remember for the purpose of selling goods or services on line.

Contracting At A Distance

One of the main sources of regulation governing internet sales is the Distance Selling Regulations 2000. Sales between businesses are outside the scope of these Regulations. However, when contracting online it is generally safer for suppliers to assume all customers will be acting as consumers in order to