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ARTICLE · 14 JUNE 2023

The Pensions Brief: May 2023

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The Pensions Regulator has published a statement on the recent cyber security incident experienced by Capita. The statement notes that it is now known that some data has been stolen...

United KingdomEmployment and HR

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Issues affecting all schemes

Cyber security – Capita incident

The Pensions Regulator has published a statement on the recent cyber security incident experienced by Capita. The statement notes that it is now known that some data has been stolen during the incident and schemes that use Capita's services should check whether their data could be affected. The statement also covers:

  • Communicating with members about the incident.
  • Monitoring increased or unusual transfer requests.
  • Data protection breach notification obligations.
  • The importance of robust cyber security and business continuity plans.

The Information Commissioner's Office has also published a statement encouraging organisations that use Capita's services to determine if the personal data they hold has been affected and reminding them of their data breach reporting obligations.

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