The Financial Conduct Authority has published guidance on
addressing non-financial misconduct in financial services through
Policy Statement PS25/23.
In July 2025, the Financial Conduct Authority (the
'FCA') introduced a new rule on non-financial misconduct
('NFM'), confirming that
serious misconduct such as bullying, harassment, and violence is a
matter of regulatory concern. The FCA hopes the changes will
empower firms to act against serious misconduct, promote
consistency, raise behavioural standards across the industry, and
clarify when NFM constitutes a breach of the rules.
Following the rule change, the FCA consulted on whether
additional guidance was needed. Feedback was overwhelmingly
positive, with 95% of respondents requesting further clarification.
This guidance, now published as PS25/23, explains how firms should
apply the rules and what factors to consider when assessing whether
an individual is fit and proper for their role.