The Regulation On Distance Sale Agreements Has Been Amended

ARegulation Amending the Regulation on Distance Sale Agreements was published in the Official Gazette dated 24 May 2025 and numbered 32909, with the purpose of amending the provisions regarding the return costs of goods when the right of withdrawal is exercised, consumer applications concerning disputes, and the exceptions to the right of withdrawal as regulated under the Regulation on Distance Sale Agreements.

The working procedures and principles, regarding distance sale agreement were established by the Regulation on Distance Sale Agreements ("Regulation"), which entered effect after being published in the Official Gazette dated 27 November 2014 and numbered 29188.

With the Regulation Amending the Regulation on Distance Sale Agreements ("Amending Regulation"), the provisions stipulating that, in cases where the right of withdrawal is exercised, cost of returning the goods would be borne by the consumer if such information was provided under the