Recent Amendments To Consumer Protection And E-Commerce Legislation

I. Introduction

The Law on Amending the Consumer Protection Law and Certain Other Laws ("Amendment Law") was published in the Official Gazette dated October 30, 2024, and numbered 32707. Alongside changes to several other laws, the Amendment Law includes significant updates in particular, to the Consumer Protection Law No. 6502 and the Regulation of Electronic Commerce Law No. 6563, which are noteworthy in the field of consumer law.

You can access the full Turkish text of the Amendment Law here.

II. Key Amendments to the Consumer Protection Law

1. Consumer Loan and Housing Finance Agreements Can Now Be Concluded Remotely

Article 1 of the Amendment Law modifies Article 22 of the Consumer Protection Law ("CPL"), which governs consumer loan agreements. The term "or remotely" has been added after "in writing," allowing such agreements to be executed not only in written form but also remotely. A similar amendment has been introduced to the first paragraph of