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ARTICLE · 10 JULY 2024

Thailand Regulates Cash-On-Delivery Logistics Services

Tilleke & Gibbins
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On July 3, 2024, the Committee on Contracts of Thailand's Consumer Protection Board announced the Notification re: Stipulation of Cash-on-Delivery (COD) Logistics Services...

ThailandConsumer Protection
Nopparat Lalitkomon
Nopparat Lalitkomon
Napassorn Lertussavavivat
Napassorn Lertussavavivat
Rujaporn Paritsantik
Rujaporn Paritsantik
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On July 3, 2024, the Committee on Contracts of Thailand's Consumer Protection Board announced the Notification re: Stipulation of Cash-on-Delivery (COD) Logistics Services as a Controlled-Receipt Business under the Consumer Protection Act B.E. 2522 (1979).

The notification regulates businesses “providing goods transportation services that collect cash on delivery,” which refers to business operators responsible for transporting goods from sender (i.e., the merchant of the goods) to consumer (i.e., the purchaser of the goods) and upon delivery collects payment from the consumer either in cash or via bank transfer.

The obligations that the notification imposes on these business operators are described below.

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