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ARTICLE · 10 MARCH 2023

Gift Card Values And Validity – What Your Business Should Know

If you've decided to offer gift cards on your website, you're not alone. The gift card industry in Europe was valued at $140.1 billion in 2021 and is expected to grow fourfold by 2032...

SwitzerlandConsumer Protection

If you've decided to offer gift cards on your website, you're not alone. The gift card industry in Europe was valued at $140.1 billion in 2021 and is expected to grow fourfold by 2032, a 12.4% compound annual growth rate (see more here).

Closed-loop gift cards, which are limited to purchasing good and services at the merchant listed on the card, are a terrific way to gain new business and increase sales. Open-loop gift cards offer even greater flexibility, as they can be used in a number of different businesses. Many of us have discovered a new site thanks to a thoughtful gift card. Not to mention that most of us tend to spend more than just the value of the gift card.

Irrespective of the gift card type, if you are going to offer gift cards on your online retail site, you need to communicate clear, consistent guidelines on the card's value and validity as required by EU legislation. These are usually set forth in the terms and conditions. Both seller and purchaser

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