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ARTICLE · 16 JUNE 2025

Public Liability Claims: A Cautionary Tale On Public Infrastructure And Personal Vigilance

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The matter concerns a claim for damages arising from an incident in which the Plaintiff fell into an open manhole while walking along a pavement in Soweto.

South AfricaLitigation, Mediation & Arbitration

Introduction

The matter concerns a claim for damages arising from an incident in which the Plaintiff fell into an open manhole while walking along a pavement in Soweto. The Plaintiff, a resident of the area, was returning home from a shopping trip and chose to walk along Chris Hani Road to catch a taxi. While walking briskly and looking out for a taxi, the Plaintiff's right leg entered an open, square-shaped manhole situated on the pavement, resulting in injury. The Plaintiff alleged that the manhole was not covered, there were no warning signs, and the area was not barricaded. The Plaintiff was subsequently hospitalised and underwent surgery for injuries sustained.

The Defendant, the Johannesburg Road Agency, was responsible for the construction and maintenance of the manhole. The Defendant did not dispute that the Plaintiff fell into the manhole but raised issues regarding the Plaintiff's conduct and the Defendant's own resource constraints. The Defendant

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