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ARTICLE · 10 MARCH 2024

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Managing Risks From Software Projects That Involve Blueprinting

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The recently reported judgement of the case between Markit Systems and Fulcrum Group in the Gauteng High Court is like a movie I have seen play out many times over my career as a technology lawyer.

South AfricaLitigation, Mediation & Arbitration
Derick Swart
Derick Swart

The recently reported judgement of the case between Markit Systems and Fulcrum Group in the Gauteng High Court ([2023] ZAGPJHC 429) is like a movie I have seen play out many times over my career as a technology lawyer.

In our previous blogpost (link below) we considered the High Court judgment, and the importance of defining the scope of the respective obligations of both the customer and the service provider. In this post, we deal with some of the lessons we can learn from the parties' failed software development project when it comes to managing configuration and customisation.

The facts

Markit Systems is a software development house in the United Kingdom and the Fulcrum Group is a South African financial services provider in the insurance industry.

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