436 results found

Product liability law provides the consumers with legal recourse for any injuries suffered from a defective product.

The Ministry of Consumer Affairs, Food, and Public Distribution, Government of India notified and made effective the provisions of the Consumer Protection (E-Commerce) Rules, 2020 under the Consumer Protection Act, 2019 from 24 July 2020.

This is part III of the series of three part blog posts on the relevance of making the direct selling companies accountable under the Consumer Protection (Direct Selling) Rules 2021 and providing relief to the consumers.

Few frustrations compare to owning an unreliable vehicle. A car that repeatedly breaks down despite multiple repairs may be considered a "lemon", a term popularized in the U.S...

The Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution, Government of India has, through a notification issued on 21 June 2021, proposed changes to the Consumer Protection (Ecommerce) Rules, 2020.

The respondents had undertaken to develop residential flats in a project called Westend Heights at New Town, Begu, Bengaluru

Medical negligence cases in India have seen a sharp rise over the past two decades, prompting significant debate around accountability in the healthcare sector. Patients, armed with increased awareness and access to legal remedies, now question the quality of care provided by doctors and hospitals. The legal consequences of medical negligence extend across civil, criminal, and consumer protection laws.

Picture this: You have run out of your daily essentials, you open a quick-delivery app, you add a few items in the shopping cart and you see a freebie automatically added without...

The Bureau of Indian Standards (BIS) has intensified its enforcement against non-compliant products in e-commerce warehouses under Section 28 of the BIS Act, 2016.

In exercise of its powers under §94 and §101(2)(zg) the Consumer Protection Act 2019 (Act), the Central Government notified the Consumer Protection (Direct Selling) Rules 2021 (Rules) on 28 December 2021.

The mediation sessions or meetings shall be conducted in privacy where the persons as mentioned in Rule 16 shall be entitled to represent parties.

In the realm of consumer goods, advertising serves as a powerful tool to inform and persuade.

The Central Government had notified the Consumer Protection (E-Commerce) Rules, 2020 ("Rules") with effect from 23 July 2020.

The e-commerce ecosystem in India has experienced significant growth in recent years.

In furtherance to Part - I of the article, the authors shall endeavour to outline some of the salient features of the Act of 2019 and how the same can be used for strengthening the protection of

On June 01, 2026, the Central Consumer Protection Authority (CCPA) issued a significant order against Physicswallah Limited (hereinafter referred to as Party), the EdTech unicorn behind the pw.live platform, finding it guilty of deploying three distinct dark patterns. The matter taken up suo moto by CCPA culminated in a penalty of INR 5,00,000 and a binding direction to eliminate all dark patterns from the platform immediately.

India's Central Consumer Protection Authority has penalized PhysicsWallah Limited Rs. 5 lakh for deploying manipulative interface designs including pre-selected donation checkboxes, emotionally coercive messaging, and forced data collection...

The Supreme Court’s decision in Kumud Lall v. Suresh Chandra Roy1 (2026) revisits a foundational yet unsettled question in Indian tort and consumer jurisprudence whether a claim...