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ARTICLE · 17 DECEMBER 2019

Highlights Of The Draft Consumer Protection (Mediation) Regulations, 2019

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The mediation sessions or meetings shall be conducted in privacy where the persons as mentioned in Rule 16 shall be entitled to represent parties.

IndiaLitigation, Mediation & Arbitration
Rupin Chopra
Rupin Chopra
Priyanka Batra
Priyanka Batra
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The Department of Consumer Affairs aims to introduce Mediation as an alternate dispute resolution mechanism for settlement of consumer matters in the form of the Consumer Protection (Mediation) Regulations, 2019 (hereinafter referred to as "Proposed Regulations") to which views/ comments/ suggestions have been invited from public. Some of the features of the Proposed Regulations are listed as under:

  1. Procedure for empanelment of mediators:
  • The National Commission, State Commissions and Districts Commission shall invite applications from persons interested in getting empanelled as mediators who possess the requisite qualifications.
  • The Commissions, as the case may be, shall prepare a panel of experts willing and eligible to be appointed as mediators in the respective commissions.

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