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  • Article

    Enhancing Clarity In Online Transactions: Major Credit Card Companies Introduce Transparency Measures For Online Subscriptions

    Recent findings from the CPC Network have brought to light concerning practices regarding recurring subscription payments in the European Union (EU). These practices have led many customers...
    European UnionConsumer Protection
    Logan & Partners
    Logan & Partners
  • Article

    EU Consumer Rights In Online Subscription Renewals

    The laws in the European Union (EU) provide consumers with the right to change their minds and cancel online purchases within a 14-day period.
    European UnionConsumer Protection
    Logan & Partners
    Logan & Partners
Article

Embracing Transparency: What Other Platforms Can Learn From WhatsApp's Policy Change Commitments

Social media giant WhatsApp has made a significant commitment to improving transparency and user rights concerning changes to its terms of service. In response to a joint action...
SwitzerlandConsumer Protection
Logan & Partners
Logan & Partners
  • Article

    Understanding The Cooling-off Period In Switzerland: Differences Compared To The EU And The UK

    If you are an entrepreneur offering online products to consumers based in Switzerland, or an e-commerce platform looking to expand in Switzerland, it is essential to figure out what the cooling-off period...
    SwitzerlandConsumer Protection
    Logan & Partners
    Logan & Partners
  • Article

    E-Commerce Marketplaces – Identifying Your Third-Party Sellers

    If you operate an e-commerce marketplace in the European Union (EU) you must provide certain pre-contractual mandatory information about the third-party sellers (sellers) on your e-commerce platform to consumers.
    European UnionConsumer Protection
    Logan & Partners
    Logan & Partners
  • Article

    Key Changes For E-commerce Platforms Operating In The EU

    On 7 January 2020, the European Commission adopted the "Omnibus Directive" (Directive(EU) 2019/2161, the "Regulation"), which must be implemented by Member States as of 28 May 2022.
    European UnionConsumer Protection
    Logan & Partners
    Logan & Partners
  • Article

    Switzerland Lowers Maximum Interest Rates On Consumer Credit: Legal And Economic Implications From 1 January 2026

    As of 1 January 2026, Switzerland adjusted the statutory maximum interest rates for consumer credit. The Federal Department of Justice and Police (FDJP) set the annual percentage rate (APR) ceiling at 10% for cash loans...
    SwitzerlandConsumer Protection
    Loyens & Loeff
    Loyens & Loeff
  • Article

    E-Commerce: Information You Must Provide On Your Website When Selling To Consumers

    If you operate an e-commerce website in the EU that sells to consumers you must provide certain key information so that the consumer can make an informed purchase decision i.e whether or not to buy.
    European UnionConsumer Protection
    Logan & Partners
    Logan & Partners
  • Article

    CMA Launches Major Consumer-protection Drive Focused On Online Pricing Practices

    Since April, the CMA has been carrying out a sector-wide review of pricing transparency, examining how more than 400 businesses across 19 industries present prices...
    SwitzerlandConsumer Protection
    Logan & Partners
    Logan & Partners
  • Article

    EU’s New Guarantee Notices: What Changes In September 2026 For B2C Sellers

    Starting September 2026, EU businesses selling goods to consumers must display two new mandatory notices at point of sale: a standardized legal guarantee notice and the GARAN label for products with extended durability guarantees. The challenge lies not in the content itself, but in implementing these requirements across diverse sales channels, product catalogues, and distribution networks.
    SwitzerlandConsumer Protection
    Logan & Partners
    Logan & Partners
  • Article

    EU Consumer Bodies Call Out Video Game Companies For Unfair Practices

    In a significant development, various EU consumer organizations, including the European Consumer Organisation (BEUC), have lodged a formal complaint with EU authorities against leading video game companies.
    European UnionConsumer Protection
    Logan & Partners
    Logan & Partners
  • Article

    Gift Cards Are Like Cash – But Customers Have A Right Of Withdrawal

    Gift cards are popular with consumers for many reasons. They are easy, last-minute gifts that let the recipient choose something they want. But imagine the following scenario: you order a gift card...
    SwitzerlandConsumer Protection
    Logan & Partners
    Logan & Partners
  • Article

    For The Wheel's Still In Spin – The Changing Law On Online Marketplace Liability For Third-party Products In The EU

    Dylan's famous lyrics were quoted by Steve Jobs when he unveiled the Macintosh in 1984. (Folklore.org – the original Macintosh) Yet, these timeless lyrics could also foreshadow the evolving role of online marketplaces...
    European UnionConsumer Protection
    Logan & Partners
    Logan & Partners
  • Article

    CMA Imposes £473,000 Penalty For Failure To Comply With Information Notice

    The UK Competition and Markets Authority (CMA) has imposed a £473,000 penalty on a private car park management company for failing to respond to an information notice.
    SwitzerlandConsumer Protection
    Logan & Partners
    Logan & Partners
  • Article

    The Omnibus Directive: Consumer Reviews

    The European Union (EU) has committed to improving consumer protection in the single market thanks to its "New Deal for Consumers" strategy.
    European UnionConsumer Protection
    Logan & Partners
    Logan & Partners
  • Article

    To Start An E-commerce Business In The EU And Comply With The Laws On Online Contracting, Is It Enough To List My Products And Provide Some Contact Details On My Website?

    In the EU no member state prior approval is required to operate an e-commerce business under the e-Commerce Directive (2000).
    European UnionConsumer Protection
    Logan & Partners
    Logan & Partners
  • Article

    EU Targets Platform Practices: What Online Retailers Should Learn From The SHEIN Case

    The European Commission is increasing pressure on e-commerce platforms to comply with EU consumer protection rules, with fast fashion retailer SHEIN currently at the center of multiple investigations.
    European UnionConsumer Protection
    Logan & Partners
    Logan & Partners
  • Article

    Strong Customer Authentication (SCA) Rules: What Is Expected From E-commerce Platforms?

    The Second Payment Services Directive, also known as PSD2, has been in force for a few years and regulates payment services throughout the European Union (EU) and European Economic Area (EEA).
    European UnionConsumer Protection
    Logan & Partners
    Logan & Partners
  • Article

    Greece Implemented The Omnibus Directive – Is Your Business Ready?

    Based on the European Commission's "New Deal for Consumers" initiative, the ‘Omnibus' Directive (Directive (EU) 2019/2161) was adopted by the European Parliament and the Council on 27 November 2019.
    European UnionConsumer Protection
    Logan & Partners
    Logan & Partners
  • Article

    National Council Votes For Exemption Of (Untied) Reinsurance Intermediaries From Registration Requirement With FINMA

    On 16 September 2026, the Swiss National Council voted for an amendment to the Swiss Insurance Supervision Act ("ISA") exempting, in particular, untied reinsurance intermediaries from mandatory registration and supervision...
    SwitzerlandInsurance
    Bär & Karrer Ltd.
    Bär & Karrer Ltd.
  • Showing 1–20 of 26 results

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