Introduction
A surprising number of disputes that end up in arbitration are not, at their root, legal disputes at all. They are communication failures, project-management failures, governance failures, or breakdown in trust between people who once worked well together. The legal characterisation such as breach of contract, variation claim, or indemnity dispute, is often just the form the disagreement takes by the time lawyers are involved, not a description of what went wrong.
Yet, in a striking number of commercial contracts, arbitration is the first formal mechanism available to the parties once a disagreement crystallises. There is no structured pause or mandated attempt at commercial resolution. The contract moves the parties from disagreement to adjudication in a single step.