Wiretapping Employees In The Netherlands - Let's Run The Tape?

A sales adviser of an exclusive car dealer proved to be overly enthusiastic when he confided to a customer, in a phone call during working hours, that he was starting out for himself "in the background" and asked the customer whether he might be interested in his own Audi Rs6.

What the sales adviser didn't know was that his employer was secretly listening in on his phone calls with customers. The car dealer suspected the sales adviser of using its customer file during working hours to compete with it. After it had issued the sales adviser two official warnings for being late, the adviser told the dealer that he might look for work elsewhere. The sales adviser then started taking more and more calls from customers outside the office premises and ignored instructions to take business calls inside the office.