Cracking The Code: Ongoing Obligations

Topic #3: Ongoing Obligations: Contract Duration and Termination, Contract Change and Right of Exit, Prolongation Rules and Best Tariff Advice / Information

This third instalment of our 'Cracking the Code' series on the European Electronic Communications Code (the "EECC") outlines the key ongoing contractual obligations of electronic communication services ("ECS") providers under the EECC.

This Insight focuses on Articles 105 of the EECC and the post-contractual obligations of ECS providers.

Who is Covered by Article 105 of the EECC?

• The contract termination and duration rights in Article 105(1) of the EECC have been extended to consumers and to end-users that are microenterprises, SMEs and not-for-profit organisations (ie, excludes business customers) unless they have explicitly agreed to waive those rights;