On 24 March 2026, the revised and modernised Consumer Protection Code (Code) came into force.
Regulated firms had one year to prepare for the implementation of the revised Code, which was published by the Central Bank of Ireland (Central Bank) on 24 March 2025, following an extensive three-year review. For further information, please see our article here.
The Code applies to all regulated financial service providers in Ireland, including, for example, banks, insurance companies, investment firms and brokers.
The Code of Conduct on Mortgage Arrears has been consolidated into the Code and the term ‘consumer’ includes small businesses with a turnover of less than €5 million.
Regulations
The two sets of Central Bank Regulations that give effect to the revised Code are:
