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ARTICLE · 02 APRIL 2025

The CBI's Consumer Protection Code 2025: What You Need To Know

Addleshaw Goddard
Addleshaw Goddard
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The Central Bank of Ireland (CBI) published the Consumer Protection Code 2025 (the 2025 Code) on 24 March 2025, after several years of review, discussion, and consultation.

IrelandConsumer Protection
Garrett Miller
Garrett Miller
Jason De Klerk
Jason De Klerk

With the newly published Consumer Protection Code 2025, the Central Bank of Ireland is bringing regulated financial services and products into the digital era. The financial services sector has until 24 March 2026 to update its practices and procedures to align with the new requirements that emphasise digitalisation and effective information.

The Basics

The Central Bank of Ireland (CBI) published the Consumer Protection Code 2025 (the 2025 Code) on 24 March 2025, after several years of review, discussion, and consultation. The 2025 Code has been consolidated into the existing legislation and will, when in force, replace the Consumer Protection Code 2012 (as amended) (the 2012 Code) in its entirety. The 2025 Code will come into force on 24 March 2026, giving regulated entities just under 12 months to get ready. New Standards for Business for regulated entities were released at the same time. In addition to the general rules in the 2025 Code, sector specific rules

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