Revised Consumer Protection Code Series - Securing Customers Interests (Podcast)

The EU's Green Transition Directive introduces stringent rules to combat greenwashing and misleading environmental claims in consumer markets. Irish businesses must now substantiate...

Northern Ireland's Food Standards Agency and Department of Health are consulting on new restrictions for promoting products high in fat, sugar and salt, aiming to align with UK-wide measures while grappling with which nutrient profiling model to adopt. The proposed regulations would limit volume price promotions, product placement in prominent retail locations, and free refill promotions for sugar-sweetened drinks, with enforcement handled by local councils.

Ireland has transposed the EU's Distance Marketing of Financial Services Directive II into national law through new regulations that fundamentally reshape how financial services firms must interact with consumers online. The European Union (Distance Contracts for Financial Services) Regulations 2026 introduce stringent pre-contractual disclosure requirements, mandatory online cancellation functions, and explicit prohibitions against manipulative interface design. Digital financial service providers must now

This privacy statement outlines how the organization handles cookies and user data collection through its digital platforms. It explains the consent mechanism for different categories of cookies, including analytics and targeting technologies that track user behavior and preferences.

When Ubisoft shut down servers for its 2014 racing game The Crew, players lost access to content they had purchased. This sparked a European Citizens' Initiative gathering 1.3 million signatures demanding publishers keep games playable after commercial support ends. The European Commission's response and its implications for digital content sellers across all sectors reveal critical obligations under existing EU consumer protection law.

Two German consumer organizations, Euroconsum e.V. and WhizzBang e.V., have been designated as Ireland's fourth and fifth qualified entities under the Representative Actions for the Protection of the Collective Interests of Consumer Act 2023.

The EU's new Product Liability Directive is set to transform consumer protection and business liability across Ireland by December 2026. This final article in a three-part series examines how the modernized...

The EU's new withdrawal button requirement will fundamentally reshape how online traders interact with consumers across member states. From June 2026, businesses offering digital contracts must implement a two-step withdrawal function that allows consumers to exercise their 14-day cooling-off period with unprecedented ease. What technical, operational, and legal changes must traders implement to meet these obligations, and what are the consequences of non-compliance?

The Product Liability Directive EU 2024/2853 introduces sweeping changes to Irish product liability law, expanding definitions to include software and digital products, introducing new categories of compensable damage, and establishing rebuttable presumptions that shift the burden of proof. How will these modernized protections impact Irish businesses operating in technology, medical devices, and digital services sectors as they navigate increased compliance obligations and extended liability exposure?

The European Union's Product Liability Directive, unchanged for four decades, is undergoing a comprehensive transformation to address modern challenges including digital products, AI systems, and global supply chains.