TRAI To Frame Strict Rules On Pesky Calls

Introduction

Pesky calls and scams are the bane to the boon of digital era. Phone call scams have become prevalent posing significant threat to not only financial security but also to the identity and privacy. The proliferation of telecom communication has capitalised on the ease of accessibility and benefit of anonymity perpetuated on the global scale. A survey revealed that at least 60 per cent of Indians receive three or more spam calls from companies selling real estate and financial services. ¹

To keep a check and frame strict guidelines on Unsolicited Commercial Regulation (UCC), the Telecom Regulatory Authority of India (TRAI) convened a meeting of the Joint Committee of Regulators (JoCR) at New Delhi headquarters on May 21, 2024. The meeting was attended by the representatives of Reserve Bank of India (RBI), Securities & Exchange Board of India (SEBI), Ministry of Consumer Affairs (MoCA) and TRAI as members of JCoR and representatives from the Department