Introduction
India's insurance sector has grown rapidly over the past two
decades, with various reports indicating a compounded annual growth
rate of approximately 17% during this period1. In the
last financial year alone, the industry recorded total premium
income of approximately USD 82.49 billion2 and it is
expected to continue growing at around 7.1% annually over the next
five years, well above broader market averages3.
This expansion has brought renewed focus to
"insurtech", that is, the use of technology
across the insurance value chain to improve distribution,
underwriting, servicing, claims management, and customer
experience. Reflecting this shift, Insurers are integrating
technology more deeply into their operations, while the Indian
insurance regulator (the IRDAI) has progressively encouraged
technology adoption with the broader objective of increasing
insurance penetration. The Indian insurtech market, estimated at
USD 0.90 billion in 2024, is