The Reserve Bank of India (“RBI”), by notification dated 21.04.20261 , has notified the Digital Payments – E-mandate Framework, 2026 (“DP Directions”) to consolidate all circulars pertaining to e-mandates.
The salient features of the DP Directions are as follows:
i. Applicability: The DP Directions shall be applicable to all payment system providers and payment system participants in respect of processing of recurring transactions, whether domestic or cross-border, using cards, prepaid payment instruments, and unified payments interface.
ii. Registration and revocation of e-mandate: A customer opting for the e-mandate facility shall complete a one-time registration process, which shall be validated through additional factor of authentication (“AFA”), in addition to the normal process required by issuer. The issuer shall specify the validity period of every e-mandate and shall provide the customer with a facility to modify or withdraw the e-mandate at any time. The issuer shall