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ARTICLE · 23 AUGUST 2022

RBI Issues Guidelines For Digital Lending Sector

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Digital lending has the potential to make financial products and services accessible to public in a more fair and efficient manner.

IndiaConsumer Protection

1. INTRODUCTION

Digital lending has the potential to make financial products and services accessible to public in a more fair and efficient manner. However, there are certain inherent risks associated with digital lending (like any other lending activity) such as unbridled engagement of third parties, mis-selling, breach of data privacy, unfair business conduct, charging of exorbitant interest rates, and unethical recovery practices, which if not addressed may erode the confidence of the public in the digital lending. Being cognizant of such risks and to ensure orderly development of digital lending along with preservation of financing stability and protection of depositors' and customers' interest, the Reserve Bank of India ("RBI") on 13 January 2021, issued a press release confirming the constitution of a working group ("Working Group"). The Working Group was set up by the RBI to study all aspects of digital lending activities in the regulated financial sector as

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