NAVEX 2023 Regional Whistleblowing Hotline Benchmark Report

Executive Summary:

Each year, NAVEX conducts a deeper analysis of our annual global Hotline & Incident Management Benchmark Report to gain insights on regional incident reporting trends among our worldwide customer base. We analyze our global data by four main regions: North America, South America, Europe and Asia Pacific (APAC).

As in years past, there are meaningful regional differences revealed through this analysis. Yet we start our analysis of the 2022 reporting data with a major commonality – reporters in all regions seem to be growing more cautious since 2021's "Great Resignation", as evidenced by a marked increase in anonymous reporting year over year. Identifying all the causes for this increased caution is beyond the scope of this study, but we suspect generalized economic uncertainty and geopolitical instability are playing a major role. These macro-economic trends likely contributed to an apparent retreat by reporters who were only recently far more