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ARTICLE · 02 SEPTEMBER 2026

CRA Business Account: Authorization Traps

Canadian businesses often misunderstand authorization levels within the CRA's My Business Account system, incorrectly assuming that any authorized representative can access...

CanadaTax

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Most Canadian businesses assume that once an employee or professional advisor has been authorized to deal with the Canada Revenue Agency (“CRA”), that individual has the immediate ability to access and update all of the business’s online CRA information. As the CRA recently confirmed at an industry roundtable, that assumption is incorrect, with different authorization levels permitting different activities and access to one CRA Account not necessarily providing access to others.

We review these technical distinctions and practical considerations arising from them in the following Indirect Tax Report.

My Business Account – Authorization Levels

The CRA has recently confirmed that different “authorization levels” and different “authorization scopes” govern who may update things like business addresses, telephone numbers, email addresses and direct deposit information through the Business’s My Business Account (also known as a “MyBA”).

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The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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