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ARTICLE · 02 OCTOBER 2020

Thinking Of Outsourcing Your Customer's Data? What You Need To Know Ahead Of Time

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In a recently released report, the Office of the Privacy Commissioner of Canada ("OPC"),has provided organizations with useful guidance...

CanadaPrivacy
Kristél Kriel
Kristél Kriel
Matthew Barnes
Matthew Barnes
Nathan Schissel
Nathan Schissel
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In a recently released report, the Office of the Privacy Commissioner of Canada ("OPC"),has provided organizations with useful guidance on the proper controls and security measures to have in place before outsourcing customer personal information. This guidance is particularly important for organizations that handle sensitive customer financial information.

Before entering into an outsourcing or service agreement supporting the transfer of personal information, you should make sure that your organization has conducted the proper risk assessments and has the necessary robust contractual controls and measures in place. This is especially important where the third-party receiving the information is based outside of Canada and therefore, may not be subject to Canadian privacy law.

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