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ARTICLE · 05 DECEMBER 2025

The PowerSchool IPC Report: Five Tips For School Boards And Ontario Institutions

Borden Ladner Gervais LLP
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On November 17, 2025, the Ontario Information and Privacy Commissioner (IPC) released a complaint report arising from the December 2024 cyberattack against the PowerSchool Student Information System (SIS).

CanadaPrivacy

On November 17, 2025, the Ontario Information and Privacy Commissioner (IPC) released a complaint report arising from the December 2024 cyberattack against the PowerSchool Student Information System (SIS). The report is the IPC's most current guidance on the obligations of Ontario public sector institutions that outsource systems for processing personal information.

The findings

Twenty public school boards reported the PowerSchool incident to the IPC.

A threat actor used compromised credentials with elevated permissions to access multiple SIS environments and exfiltrated data relating to current and former students, parents/guardians, and educators.

The IPC concluded that, as a whole, the institutions did not have reasonable measures in place to prevent unauthorized access. It focused on the respondent boards' management of PowerSchool, stressing the need for school boards to collaborate in obtaining more protective contractual terms and the need for school

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