Outsourcing – Increasing The Odds Of Success And Avoiding Common Pitfalls

Outsourcing a function of your organization may make sense – perhaps you have difficulty in retaining or hiring the talent required to meet all of your organization's needs, or perhaps your team is overworked and the organization could benefit from allowing a third party (e.g., an information technology company) to perform a routine function such as ensuring uptime for your servers and laptops or to take on more complex requirements such as hosting sensitive data and managing infrastructure and internal/external applications.

The success of an outsourcing initiative is dependent on a number of factors, including:

• organizational maturity and experience working with vendors, including whether management is able to monitor the supplier's performance and whether appropriate governance is in place;