Maximizing Participation In A Workplace Assessment

Recently, while discussing investigations with my partner Christine Thomlinson for a future instalment of the Investigator Chronicles, she asked me about the most difficult investigation I had ever conducted. You’ll be able to hear my response when we release the interview on YouTube later this week. But her question also got me thinking about the most difficult workplace assessment that I have ever conducted.

Given that workplace assessments are often proactive, forward looking, and not triggered by a specific complaint or conflict, you might think that they typically go off with no significant challenges. Sometimes, that is true. Other times, there are significant challenges within an assessment that, if not adequately addressed, can negatively impact buy-in, participation levels, quality of information received and/or the effectiveness of any recommendations that can flow from the assessment report.