Provincial Governments Continue To Tighten Consumer Protection Laws

In recent years, provincial governments across the country have bolstered and modernized consumer protection legislation, aiming to keep pace with evolving commercial practices. At the provincial level, both New Brunswick and Ontario have introduced overhauled consumer protection legislation (although such amended frameworks are not yet in force), while British Columbia, Québec and Manitoba have strengthened protections through amendments to existing legislation. 

What you need to know

• Canadian consumer protection regimes are undergoing a broad modernization shift, with provincial governments introducing reforms to address evolving digital practices, enhance transparency, and reduce barriers for consumers navigating contracts.