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ARTICLE · 07 MARCH 2023

Proposed Modernization Of Ontario's Consumer Protection Act

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On February 6, 2023, the Ministry of Public and Business Service Delivery (the "Ministry") released a consultation paper titled "Modernizing Consumer Protection in Ontario" (the "Paper"), which seeks public feedback on proposed amendments to Ontario's Consumer Protection Act (the "Act").

CanadaConsumer Protection
Kathleen Butterfield
Kathleen Butterfield
Caitlin Sabetti
Caitlin Sabetti
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On February 6, 2023, the Ministry of Public and Business Service Delivery (the "Ministry") released a consultation paper titled "Modernizing Consumer Protection in Ontario" (the "Paper"), which seeks public feedback on proposed amendments to Ontario's Consumer Protection Act (the "Act"). This consultation follows the Government of Ontario's 2019 announcement of its intention to undergo the first comprehensive review of the Act in 15 years, which is intended to strengthen protections for consumers and adapt to marketplace modernization. The Paper is a continuation of the review process, which commenced with a consultation paper released in 2020. The Paper expands on proposals from the previous consultation, some of which have been updated to reflect feedback received, and also introduces new proposals. Highlights from the Paper are summarized below.

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