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ARTICLE · 12 FEBRUARY 2015

Ontario Consumer Protection: New Special Rules For Water Heater Agreements

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New amendments to the Consumer Protection Act (Ontario) made in December 2014 in respect of water heater agreements will come into force on April 1, 2015.

CanadaConsumer Protection
Suhuyini Abudulai
Suhuyini Abudulai
Jonathan Fleisher
Jonathan Fleisher
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New amendments to the Consumer Protection Act (Ontario) (the "Act") made in December 2014 in respect of water heater agreements will come into force on April 1, 2015. We previously reported proposed amendments to the Act (that will also come into force on April 1) in our e-Lert of December 19, 2013: " Recent Consumer Protection Developments." Those amendments introduced a 20 day cooling-off period for water heater consumers and a prohibition on delivery and installation of water heaters to consumers within such 20 day cooling-off period. The December 2014 amendments to the Act contain new special rules for water heater agreements.

Changes to Disclosure Statement

The required disclosure statement to be provided to a consumer entering into a water heater agreement has been expanded to include, amongst other requirements:

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