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ARTICLE · 10 JANUARY 2025

Ontario's New Consumer Protection Act: Proposed Measures

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On December 12, 2024, the Ontario government launched a consultation for the regulations (the Consultation) under Ontario's new consumer protection legislation.

CanadaConsumer Protection
Suhuyini Abudulai
Suhuyini Abudulai
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On December 12, 2024, the Ontario government launched a consultation for the regulations (the Consultation) under Ontario's new consumer protection legislation. On December 6, 2023, the new Consumer Protection Act, 2023 (the New CPA) received Royal Assent as part of the Bill 142, the Better for Consumers, Better for Businesses Act, 2023. The substance of the New CPA will be detailed in the Proposed Regulations. Once in force, the New CPA will repeal Ontario's current Consumer Protection Act, 2002 (the Current CPA), modernizing Ontario's primary consumer protection framework which governs most consumer transactions in the province.

The Ontario government is considering additional regulatory proposals concerning reward points, prepaid purchase cards, further restrictions on door-to-door sales or solicitation, and other consumer protection measures that will be addressed in consultations at a later date.

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