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ARTICLE · 01 OCTOBER 2015

On September 1st The Ombudsman Began Taking Complaints About School Boards

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As of September 1st, 2015, the Ontario Ombudsman may now take complaints pertaining to the province's 73 school boards.

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As of September 1st, 2015, the Ontario Ombudsman may now take complaints pertaining to the province's 73 school boards. The expansion of the Ombudsman's mandate was granted under the provisions of Bill 8, the Public Sector and MPP Accountability and Transparency Act, 2014. The new law was proclaimed on March 16, 2015.

Bill 8, which has staggered dates for implementation, extended the Ombudsman's scrutiny to the broader public sector. It will enable the Ombudsman to take complaints about municipalities and universities as of January 1, 2016.

Effective September 1st, 2015, anyone with an unresolved concern about a school board, including parents, family members, school staff, trustees, teachers or special interest groups can contact the provincial Ombudsman by using an online complaint form at www.ombudsman.on.ca.1 A complaint can also be filed by phone or e-mail.

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