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CJEU Ruling: Streaming Platforms Cannot Exclude The Consumer’s Right Of Withdrawal
The Court of Justice of the European Union has ruled that subscription-based streaming services qualify as "digital services" rather than "digital content" under EU consumer rights law, fundamentally changing how providers can handle withdrawal rights. This classification means consumers retain their full 14-day statutory withdrawal period regardless of any upfront waiver clauses they signed at sign-up, though providers may claim proportionate compensation for content accessed. The judgment centers on a dis

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