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ARTICLE · 10 JULY 2019

Is my Google review defamatory?

What is the fine line between someone sharing their honest opinion in the review and that review becoming defamatory?

AustraliaLitigation, Mediation & Arbitration

So, when is a Google review considered defamatory? What is the line between someone sharing their honest opinion in the review and that review becoming defamatory?

In today's online world, Google reviews and the like are becoming a hugely persuasive factor when it comes to whether or not someone will use a business. All it takes is one customer to write an unfavourable review to damage a business' or individual's reputation and cause a substantial loss of business.

So, when is a Google review considered defamatory? What is the line between someone sharing their honest opinion in the review and that review becoming defamatory?

Who can make a claim for defamation?

The only parties who can commence a defamation action are as follows:

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