Cloud-based services refer to the on-demand delivery of
information and communications technology
(ICT) services over a network from a
shared pool of computing resources. These types of services are
attractive to NSW Government agencies as they involve acquiring
services on a "pay as you go" basis instead of buying
internal IT resources which can be costly.
Given the shift to cloud-based services, the Department of
Customer Service (formerly known as the Department of Finance,
Services and Innovation) has released a draft short form agreement
for the procurement of cloud-based services (Cloud
Agreement).
The Cloud Agreement is designed to work in conjunction with
buy.nsw – a government marketplace that connects NSW
Government agencies (Buyers) with external
providers for services (Sellers). It aims to
provide a clear, streamlined and user-friendly approach to
contracting that meets the needs of Buyers procuring services in a
fast-paced and ever-changing digital
