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ARTICLE · 02 NOVEMBER 2025

FACT SHEET: AML/CTF Reforms Communication Tips & Tricks

Holley Nethercote
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Engaging your clients early, providing them with a clear explanation about the changes and setting their expectations will be important to ensure a smooth client engagement process.

AustraliaGovernment, Public Sector
Keddie Waller
Keddie Waller
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If your business is preparing to comply with the expanded AML/CTF obligations under the Tranche 2 reforms in 2026, it's important to consider the impact on both your new and existing clients.

Engaging your clients early, providing them with a clear explanation about the changes and setting their expectations will be important to ensure a smooth client engagement process.

Tips for communicating

Explain the 'Why' Before the 'What'

Clients respond better when professionals frame KYC as a legal and ethical obligation, not just a bureaucratic hurdle.

Emphasise that AML/CFT laws protect Australia's reputation as a safe place to do business, help prevent financial and social crimes, as well as terrorism financing.

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The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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