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ARTICLE · 08 MARCH 2026

Automated decision‑making and public reporting: Lessons for government agencies

Holding Redlich
Holding Redlich
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Holding Redlich

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The Office of the Australian Information Commissioner (OAIC) has recently reviewed how transparent Australian Government agencies are regarding their use of ADM processes.

AustraliaGovernment, Public Sector

The growing use of automated decision‑making (ADM) by Australian Government agencies is increasingly seen in service delivery contexts such as social services, migration, biosecurity and aged care. While ADM can enhance efficiency, transparency in its use is important for maintaining public trust and improving accountability, fairness and public confidence in the administrative law system.

The Office of the Australian Information Commissioner (OAIC) has recently reviewed how transparent Australian Government agencies are regarding their use of ADM processes. Agencies authorised to use ADM should ensure they comply with the OAIC's recommendations for publishing information about ADM on their websites.

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